FAQ’s

Find answers for common questions about Kouros Transport. If you cant find an answer, contact us and we will be happy to help.

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Most Common Faq's.

What items can I transport?

At Kouros Transport, we have extensive experience handling a wide range of items, and no task is too big, too small, or too challenging for us! Whether it’s a single box, pallets, delicate items, or entire house removals, we’re well-equipped to manage them all. Feel free to reach out to us for a personalized quote tailored to your needs. Don’t hesitate to ask us for more information!

What items can't I transport?

Currently, at Kouros Transport, we are unable to handle the transportation of any food items, alcohol, plants, plant-related products, or medication (both prescription and over-the-counter). If there are any updates or changes to this policy, we will promptly inform you.

Will you take care of customs formalities?

At Kouros Transport, we handle all customs formalities seamlessly on your behalf, whether it’s for imports or exports between the UK and Greece. We’ve streamlined the process to make it as simple as possible for our clients, ensuring that your goods meet all compliance standards without any hassle on your part

What about import tax?

For items transported to or from Great Britain, import tax applies, set at 20% in the UK and 24% in Greece, unless you qualify for an exemption. However, we’ve made the process hassle-free and can handle this for you. Simply request a quote from us, and we’ll ensure that all customs charges, including import taxes, are included.

How can I get a quote?

To obtain a quote without any obligation, you have a couple of options. You can either complete our quotation form online or reach out to us directly. Please provide us with a detailed list of the items you wish to transport, including any dimensions, weights. Additionally, let us know your collection and delivery locations. We’ll then promptly get back to you with all the necessary information.

Do you deliver to the door?

Regarding deliveries, we offer the convenience of delivering directly to your doorstep or that of your recipient, whether it’s in the UK or Athens. Additionally, we can often arrange deliveries to other locations in Greece and the UK, so please inform us of your specific requirements!

Can I collect from or drop off with you?

If you prefer, you have the option to utilize our warehouse facilities in the UK for both collecting or dropping off your items. Feel free to inquire about similar arrangements available in Athens!

When is your next trip?

Our services include frequent departures from both the UK and Greece. Feel free to contact us for more details regarding our schedule

Is there anything I can do to be ready for transport?

If you haven’t requested our wrapping service, please ensure your items are prepared for transport before we collect or you drop them off. For fragile items like glass or crockery, it’s essential to pack them securely in boxes, using materials like bubble wrap or newspaper. Clearly mark these items as fragile so we can handle them with extra care. Furniture should be emptied and adequately wrapped to safeguard any delicate or scratch-prone edges and surfaces. Don’t forget to label all your items with your name, and then leave the rest to us.

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